You can edit your billing information, such as email address, VAT, credit card, and PayPal details at any time. The email address listed as the billing email will receive the invoices for the account.
When passing on an existing Issuu account to a new user, please remember to update the billing information to avoid unauthorized charges. As it is ultimately each individual's and each company's responsibility to keep track of all paid subscriptions.
Access Billing Information
To change your billing information:
- Log in to your Issuu account, hover over your profile photo in the top right-hand corner and select ACCOUNT SETTINGS from the dropdown menu.
- Under the BILLING tab, select the link for the item you would like to change.
Update Billing Information
On the overlay that appears, add your new billing information and choose SUBMIT.
- If we do not have a VAT number on file, applicable sales tax will be added to your final amount and invoice based on your country.
- If you are not a commercial user of Issuu, a sales tax will be added to your subscription price in accordance with applicable local tax regulations.
These changes are being made under Section 5.6 of our Terms of Service for Professionals.
Please click here to Update VAT.
NOTE: To update VAT number, please add your country code->space->VAT number. The system will automatically merge the country code and the number.
If you have more billing related questions, you can find our contact information on your invoices.
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