How to contact Issuu support

If you can’t find an answer to your question in our Help Center, you can contact our Support team by submitting a ticket through our contact form. Please note that we currently do not offer phone support. All assistance is provided via our online contact form and email.

How to Submit a Support Request

1. Click the Submit a request button at the top-right corner of the screen or the Help button in your account (bottom-right corner).
2. Choose the category that best matches your request. 
3. Choose the topic most relevant to your request.
4. Fill out the form with the necessary details about your issue or question.
5. After submitting the ticket, you’ll receive an automated response. This reply will include initial troubleshooting steps or information that may help resolve your issue.
6. Follow up:
   • If your issue persists after following the suggested steps or if your question isn’t answered in the auto-reply, simply reply to the email, and one of our team members will respond as soon as possible.
   • Please note that if you don’t reply to the initial auto-reply, your ticket will be automatically marked as solved.