In some US states, as well as in Canada, we are required to add sales tax to the price of the paid subscription plans. If you reside in a tax applicable U.S state or Canada, the exact tax percentage is determined based on the billing address and will be shown upon checkout after you have entered in your billing address.
Example screenshot of the checkout flow in a US state with a
Sales Tax of 9% applied to the annual Premium plan
If you are a tax-exempt organization, please contact the Support Team and provide the following information, so we can set you up in our system:
- Copy of your tax exemption certificate
Make sure tax exemption certificate includes your organization type, address and tax exempt number.
When you contact us, your account must have a valid payment method added to it, in order for us to register you as tax exempt in our system.
If you have more billing related questions, you can find our contact information on your invoices.