If you are unable to upload your publications and getting various errors e.g. “There was was a problem registering your file”, “Error Id: da585a0630974a6897d9712e0a761d2a” etc., please follow these steps:
- Use a different browser or computer. We suggest the newest version of Chrome or Firefox.
- Your network might be behind a proxy or firewall, which blocks certain requests. Try to disable proxy/firewall or use a different network.
- If you are using an antivirus software, try to disable it. Antiviruses often act similar to proxies and might block or change certain network requests.
Issuu works in latest two versions of all major browsers like: Safari, Chrome, Firefox, Opera, Edge. Issuu currently supports Internet Explorer 11 as well but some features might not work perfectly in that one.