We want to help content creators understand what they are potentially purchasing at the start of the 14 day trial. So we have written in several areas on our website on how our billing process works to avoid claims of unauthorized charges.
1. During the sign up process, when you're asked to input your credit card, we disclose why we request this information as well as state that you will be charged annually.
2. After signing up, we send an introduction email also stating when you will be charged.
3. On the invoice that is sent to the email used immediately after the trial is created:
4. Under the Billing section of your platform:
5. We provide a countdown on the publisher homepage:
6. As well as on the services page of your platform:
8. Terms of Services, Fees and Payment, Section 3B