Issuu's plans were restructured in October 2024. Now, Issuu’s Premium and Optimum plans have been merged into a new Unlimited plan.
The Unlimited plan is designed to bring our top features (plus several new ones) to a greater number of our customers. As a result, we’ve adjusted the cost to better reflect the full value of the new offering.
Premium and Optimum accounts will be automatically transitioned to the new Unlimited plan upon their next renewal. A notification email titled “Upcoming changes to your Issuu membership plan, plus new features” will be sent prior to the renewal to all impacted accounts (please note that this communication will be sent to the billing email address on file, which may differ from the login email).
With Unlimited, you’ll unlock:
- Unlimited file size and pages: publish as many pages as you want, with no restrictions on file size.
- Lead generation forms: collect leads directly from your publication, without external tools.
- Enhanced link sharing: shorten links directly in Issuu.
- Greater brand control: keep your branding front and center, with no more flipbook suggestions under your content.
- And coming soon—Advanced analytics: leverage more insights into reader behavior, starting with state- and city-level locations.
All these features will become available in your account once you successfully transition to the new Unlimited plan.
Which Issuu plans are currently available?
Starting from October 2024 the available Issuu plans are:
- Basic (free)
- Starter
- Unlimited
- Teams
Can I keep my existing Premium/Optimum plan?
We cannot extend Premium/Optimum subscriptions as those plans are no longer available for purchase. Your account will be automatically transitioned to the new Unlimited plan upon their next renewal.
How can I cancel my subscription and downgrade to the free plan (Basic)?
If you wish to cancel your current subscription, you can do so following these steps. Your subscription won't change until your current billing cycle ends. After it expires, your account will be downgraded to Basic.
See also: What happens to my publications when I downgrade to Issuu's free basic plan?
If you wish to submit a refund request to immediately downgrade to Basic, please see our refund policy.
Can I downgrade to a lower subscription tier (Starter)?
You can downgrade your subscription to Starter following these steps. The downgrade will happen at your next renewal date.
If your Unlimited renewal already took place, please note that it's not possible to switch immediately to Starter and get a credit or refund for the difference.
We can however issue a full refund for your latest annual invoice and downgrade your account to Basic, and you can then resubscribe to Starter using your upgrade page.
If you're considering a downgrade we suggest checking the features included in each plan to make sure that the new selected plan suits your needs (you can click on See complete feature list to have a full overview). As for existing publications, note that they would be impacted if they don't fall within the selected plan's limits.
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