How to get help? / Contact Support

Looking for help? Here are the ways to find answers to your questions.

• Option 1: Search for answers in our Help Center
• Option 2: Use our Help Center support widget
• Option 3: Live chat - if you have a Starter, Premium, or Optimum subscription
• Option 4: Contact our Sales team to learn about pricing and features

Option 1: Searching our Help Center 

Visit our Help Center to learn about how to use Issuu and read detailed support articles that answer frequently asked questions.

Option 2: Help Center Support Widget

Use our support widget to get a quick overview of relevant topics.

On the Help Center: 

On your account:

Option 3: Contacting Customer Support from within your account (Starter, Premium, Optimum plan)

Sign into your account and open the Help Center.

Still can’t find what you are looking for? Write to us.

The Help Widget is also available directly on your account. You can log in to your account and contact us through our support chat at the bottom right of your home page.

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You can chat with us live during business hours. If your message comes in outside of one of the live support times, you can leave a message and someone from our team will get back to you by email in the order in which it was received. 

Remember to provide us with as much information as possible so we can provide the best support.

If you can’t access your account, visit the Help Center and use the widget to contact the Customer Support.

Option 4: Contact our Sales team to learn more about pricing and features.

Inquire here