I forgot my password on the app. What do I do?

If you're having trouble accessing your account or if you've forgotten your password,  you have the option to reset your account's password using your account username, (which is at the end of your profile link, www.issuu.com/username), or the email address you used when you signed up for your issuu account.

 

If you signed up through Facebook, Google+ or LinkedIn, please use the primary email address that you registered on that platform with.

 

NOTE: If you are currently signed into the issuu app, please log out of your account first, before proceeding with these steps.

 

Tap on the “I forgot my password” at the bottom of the sign in screen or visit http://issuu.com/forgotpassword and you’ll be guided to the relevant page on the browser on your phone / tablet.

 

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Follow the instructions on the page to reset your password.

 

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The password reset information will be sent to the email account on file for that account.

 

To ensure that your verification email reaches your inbox and not your junk or SPAM folder, add no-reply@issuumail.com to your list of verified mails and/or contacts.

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