Changing Billing Information and Accepted Payment Types

You can change your billing information, such as email address, credit card and PayPal details at any time by following the method below. The email address listed as the billing email will receive the invoices for the account.

 

Changing Billing Information

To change your billing information:

1. Log in to your issuu account, hover over your profile photo in the top right-hand corner and select "Account Settings" from the dropdown menu.

                  

2. Under the "BILLING" tab, select the link for the item you would like to change.

           

                               

3. On the overlay that appears, add your new billing information and choose “SUBMIT.”

 

NOTE: If the overlay screen doesn’t appear, check to make sure you don't have a pop-up blocker activated. If so, change the settings to allow for pop-ups from issuu.com.

 

Accepted Payment Types

We only accept major credit and debit cards and PayPal as methods of payment. Accepted credit and debit cards include Visa, MasterCard, AMEX, JCB, Discover and Diners Club.

NOTE: The billing name and address must match the credit card owner or else the payment will not be processed.

If the payment is declined, please see this article for more information.

 

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